Satisfaction Guarantee
There's nothing more frustrating than receiving a custom product that isn't quite right. That's why we've worked hard to make sure every order meets your expectations — and if it doesn't, we will fix it.
We back every order with a 100% Satisfaction Guarantee. If something isn't right with your product — whether it's the design, the colors, the details, or anything else — simply contact us and we will revise it, as many times as it takes, until you are completely happy.
Unlimited Revisions
Not happy with the result? We'll revise your design as many times as needed — completely free of charge. There is no limit on revisions. We keep going until you love what you have.
24-Hour Response
Submit your revision request and our team will have an updated version ready for your review within 24 hours. Simply reach out through our Contact Us page with your order number and a description of what you'd like changed — the more detail you give us, the better we can get it right.
What Our Guarantee Covers
Our Satisfaction Guarantee covers:
- Design accuracy and likeness to your submitted photo
- Print quality and color accuracy
- Product craftsmanship and material quality
- Any details that don’t match what was approved in your preview
Please Note
Our Satisfaction Guarantee does not cover sizing issues resulting from incorrect size selection at checkout. Please refer to our size guide carefully before placing your order. If you have any questions about sizing before you buy, our team is always happy to help — just reach out via Contact Us.
Contact Us
If you are not satisfied with your order for any reason, please contact us through our Contact Us page. Include your order number and a description of what you'd like changed. Our team will respond within 24 hours and we will work with you until you are genuinely happy with your product.
