Shipping Information
24-Hour Preview
A digital preview of your custom product will be sent within 24 hours of your order — for all products, worldwide.
Production Time
Once you approve the preview, your order is produced and dispatched within 3 business days.
Full Tracking
Once shipped, we provide tracking updates for your package through email and SMS.
Estimated Arrival Times
Times are estimated from dispatch date, after your 3-day production window. Weekends and public holidays are not included.
| Product | 🇺🇸 United States | 🌍 International |
|---|---|---|
| Pet PortraitPoster / Stretched Canvas | 7 business days | 10 business days |
| Pet PortraitFramed (Wood) | 10 business days | 10 business days |
| BlanketAll styles | 7 business days | 10 business days |
| T-ShirtAll styles | 7 business days | 10 business days |
Shipping Charges
All packages are shipped with tracking included.
| Order Value | Shipping Fee |
|---|---|
| Under $70.00 USD | $5.00 per item |
| $70.00 USD and above | FREE |
* Estimated arrival times may vary during peak seasons and public holidays.
* International delivery times may be affected by your country's customs processing.
* Please ensure all shipping details are correct before placing your order. We are not responsible for delays caused by incorrect address information.
* If you have any questions about your delivery, please contact us via our Contact Us page.